Practice Notices

COVID-19 Information (Updated October 2020)

Please note: our telephone lines will be closed 12-2pm and the practice will be closed 1-2pm every day to enable the practice to deal with the current situation. We appreciate your continued support at this time.

Due to the ongoing Covid-19 pandemic, we have a telephone triage system in place.

This means that if you need to speak to a doctor, you have to phone and request a telephone consultation. When the doctor phones you back, if they decide you need seen face to face, they will arrange an appointment. You can call the practice to request a telephone consultation from 8.30am. Phone lines close 12-2pm, and it is emergencies only after 4pm.

You should only attend the practice in person if you have spoken to a doctor first, have a scheduled appointment, are handing in a specimen or collecting an urgent prescription. This system is in place to reduce the number of people in the practice and try to stop the spread of Covid-19.

If you have any Covid-19 symptoms, please do not come down to the practice.

Covid19 Assessment Centre Update

Renfrewshire COVID19 Community Assessment Centre (CAC) is now up and running. NHS GGC comms has created a YouTube video explainer for patients. The link to the video is here:

From Monday 23rd March 2020, ALL COVID presentations (fever and/or continuous cough) will be directed to NHS inform website and NHS24 telephone number 111.  This will be the first point of contact for all COVID 19 related symptoms – NOT THE GP PRACTICE. 

COVID 19 calls will be triaged through a NHS24 hub and patients who need to be seen will be offered appointments at a dedicated local assessment centre staffed and equipped to deal with COVID –related presentation.

Please see the following website for more information on Coronavirus:

Thank-you for your ongoing support during this challenging time.

Flu Vaccines During Covid (New, Oct 2020)

Given current circumstances, flu vaccine procedures are slightly different this year. Please take the time to read the following information.

  • People aged 18 – 64 who are in the “at risk” group, will be offered the vaccine at their local GP surgery. Please arrange an appointment now. For those in the ‘AT RISK’ age group, please phone for an appointment.
  • Other groups eligible to receive a flu vaccination please read on. The practice will not be supplied vaccinations for other groups and you should receive information from the HSCP. Please do not contact the practice as we don’t have any other information regarding other clinics.

Please read on for more information.

Continue reading

Dental Care During COVID-19

If you are registered with a dentist and you feel you have an EMERGENCY dental need, in normal working hours, you should contact your dentist on their usual number. They can provide advice, antibiotics or analgesia.

If you are currently a patient attending Glasgow Dental Hospital for specialist dental services and are experiencing dental issues that cannot wait at this time, please contact 0141 211 9730 or 0141 211 9607

Outside normal working hours and at weekends, if feel you have an EMERGENCY dental need, please contact NHS24 on 111.

If you are not registered with a dentist and have an EMERGENCY dental need, you should contact the Emergency Dental Treatment Centre on 0141 232 6323 during working hours and NHS24 on 111 out with normal working hours and at weekends. A walk in service is not available at this time.

(from NHS Greater Glasgow and Clyde)

Practice Closures and Public Holidays 2019

Please see below for details of when the practice is closed in 2019. These may be subject to change.

  • 19th April 2019 (Good Friday)
  • 22 April 2019 (Easter Monday)
  • 6th May 2019 (May Day Monday)
  • 27th May 2019
  • 5th August 2019
  • 30th September 2019
  • 25th & 26th December 2019

  • 1st & 2nd January 2020

If you have any queries, please get in touch; if the practice is closed you can contact NHS 24.

Appointment Changes

From 11th March 2019

We have listened to your feedback and are
changing our GP appointment system.


  • Option to prebook GP appointments up
    to 2 weeks in advance
  • Make GP on the day appointments
    without speaking to a GP first
  • Have more GP appointments available

Staff will still require some information
regarding your call with a brief description of
what is wrong. They can then direct you to
the appropriate services.

In order to provide more appointments, the
GPs will be less available to speak to you
over the phone, but will still have some
phone appointments available.

Extended Opening Hours Update

The practice’s extended opening hours are now on Mondays, from 7.25am -8.30am (excluding public holidays).

Online Prescription Orders Now Available

Patients can now order prescriptions online 24 hours a day.

Please contact the practice for instructions on how to register.

Practice Closures and Public Holidays 2018

Please see below for details of when the practice is closed in 2018. These may be subject to change.

  • 30th March 2018
  • 2nd April 2018
  • 7th May 2018
  • 28th May 2018
  • 6th August 2018
  • 24th September 2018
  • 25th & 26th December 2018

If you have any queries, please get in touch; if the practice is closed you can contact NHS 24.

Goodbye to Dr Hallam and Welcome to Dr Edwards

Dr Louise Hallam is emigrating to Australia and left the practice on 30th May 2017. We are sorry to see her go and wish her all the best in her new adventure.

We want to welcome Dr Donna Edwards to the practice as a new partner.

Public Holidays and Practice Closures 2017

Please be aware that the practice will be closed for the following public holidays and dates:


  • 2nd & 3rd January
  • 1st May
  • 29th May
  • 7th August
  • 25th September
  • 25th & 26th December
  • 1st & 2nd January (2018)